Definitions
To clarify terminology used in this policy, the following definitions apply:
- Personal Data refers to any information relating to an identified or identifiable individual.
- Processing means any operation performed on personal data such as collection, storage, use, or disclosure.
- User means anyone who accesses the services provided by Agentry.
- Service refers to the provision of legal assistance and consultancy provided through Agentry’s platform.
- Cookies are small files stored on a user’s device to enhance browsing experience and functionality.
Data Collection
Agentry collects different types of data to enhance your experience and comply with legal obligations including:
User-Provided Data
Information directly provided by users, such as contact details and correspondence.
- Full name and business details
- Contact information including email addresses
- Business and transaction data related to legal services
- Correspondence and communication records
- User feedback and service usage preferences
- Legal documentation and contracts submitted
Automatically Collected Data
Data collected automatically during interactions with our website and services:
- IP address and device identifiers
- Browser type and access times
- Pages visited and navigation paths
- Cookie identifiers used for session management
- Usage statistics for analytics
- Error logs and service performance metrics
Third-Party Data Sources
Agentry may receive information about users from trusted third parties to facilitate services effectively:
- Legal databases and public registries
- Trusted service providers assisting in operations
- Credit and business verification services
Use of Collected Data
Collected data is used for several specific purposes including but not limited to:
- Providing comprehensive legal services and advice
- Managing client accounts and communication
- Compliance with applicable laws and regulations
- Improving website functionality and user experience
- Conducting security monitoring and fraud prevention
- Marketing communications with user consent
- Responding to legal inquiries and support requests
- Data analytics for service development
Legal Bases for Data Processing
Agentry processes data on lawful grounds as prescribed by data protection frameworks:
- Performance of a contract with the user
- Compliance with legal obligations
- User consent where applicable
- Legitimate interests of Agentry to provide and improve services
Compliance with Personal Data Protection Act
Agentry observes principles aligned with the Singapore Personal Data Protection Act to protect user data:
- Transparency in data collection and use
- Limiting use of data to necessary purposes
- Data accuracy and relevancy maintenance
- Restricting data access to authorized personnel only
- Retention of data only as long as required
- Implementing robust security measures
Cookies Policy
Our website uses cookies to optimize functionality and user engagement in a secure manner:
We employ session cookies, persistent cookies, and third-party cookies depending on service needs.
Cookies are categorized for functional, analytical, and marketing purposes to enhance the user experience.
Users can configure their browser settings to control or disable cookies, though some site features may be affected.
Read our Cookie Policy for more details.
Data Sharing and Disclosure
Agentry shares personal data only with entities necessary to provide legal services or as legally required:
- Law enforcement agencies upon lawful request
- Business partners enabling service delivery
- Third-party service providers under confidentiality agreements
- Affiliates for administrative purposes
- Regulatory bodies for compliance verification
- Auditors and legal advisors engaged by Agentry
International Data Transfers
Data may be transferred outside Singapore only when permitted by law and with adequate protections.
Appropriate safeguards including contractual clauses and compliance frameworks are in place for such transfers.
Data Retention
Agentry retains personal data only for the period necessary to fulfill purposes or legal requirements.
User account information is stored as long as the account remains active or as required.
Communication records are archived based on operational policies ensuring security and accessibility.
System logs are maintained for auditing and troubleshooting within a defined retention schedule.
Upon expiry of retention periods, data is securely deleted or anonymized to protect privacy.
Data Security
We implement comprehensive security controls to safeguard your information against unauthorized access or disclosure.
- Encryption of sensitive data in transit and at rest
- Access control procedures limiting data to authorized personnel
- Regular security audits and monitoring to detect and respond to threats
Your Data Protection Rights
You have rights concerning your personal data which include but are not limited to:
- Access and obtain copies of your personal data
- Request correction or deletion of inaccurate or unnecessary data
- Withdraw consent where processing is based on consent without affecting legality of prior processing
- Right to restrict the processing of your personal data in certain circumstances as provided by law.
- Right to data portability, enabling you to receive your personal data in a structured, commonly used format.
- Right to object to the processing of your personal data on grounds relating to your specific situation.
- Right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
- Right to lodge a complaint with the relevant data protection authority if you believe your data privacy rights have been infringed.
How to Exercise Your Rights
You may exercise any of your data protection rights by contacting Agentry via our official channels. Kindly provide sufficient details to help us verify your identity and understand your request.
[email protected]
Agentry aims to respond to all data rights requests within 30 calendar days of receipt, subject to any legal exceptions or the need for further verification.
Marketing Communications
With your consent, Agentry may send you information about updates, offers, and services relevant to enterprise legal solutions. You can opt-out at any time.
If you wish to stop receiving marketing communications, please use the unsubscribe link in any email or contact us directly.
Children's Privacy
Agentry's services and websites are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
Third-Party Links
Our website may contain links to third-party sites. Agentry is not responsible for the privacy practices or content of these external websites.
Changes to This Privacy Policy
Agentry may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we protect your data.